Dreamcloud Customer Service Reviews

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When you’re having a hard time sleeping, it will definitely affect how you wake up in the morning and maybe how your day goes.

That’s why you’re probably shopping online right now, searching for the perfect mattress for improved sleep. You’ll have the ability to receive the well-deserved rest you need with the DreamCloud mattress!

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Before you continue, you may want to watch this video by April Escobar on YouTube that gives a quick review. After, you’ll want to read the rest of the article for a more comprehensive review of DreamCloud.

Your Dream Mattress Becomes a Reality Dreamcloud Customer Service Reviews

The DreamCloud Luxury Hybrid mattress is a hybrid mattress that offers soft yet sturdy comfort for your sleep. A luxury mattress like this is perfect for those who have back issues and will provide them excellent sleep.

It Is CertiPUR-US Certified!

It can be tough to tell if the mattress you’re buying is actually safe to sleep on. Superior thing for DreamCloud, you can because it’s CertiPUR-US certified! Having it certified means that the polyurethane foam is non-toxic.

You don’t be worried about any volatile organic compounds (VOCs) exuding out of your mattress. Basically, it means that it has gone through numerous tests to reassure you that you can sleep on the DreamCloud mattress with no worries.

Benefits of a Hybrid Mattress

For those who own an old spring mattress, it’s about time to refurbish and buy a hybrid mattress! What makes it different from a memory foam mattress is the fabrics.

Memory foam is excellent for those looking for very soft mattresses which they can sink into. These kinds are better for folks who sleep on their sides. On the other hand, hybrid mattresses consist of different materials that provide additional support.

Hybrid mattresses are helpful for all kinds of sleepers. They can give a better sleeping experience for people with different sleeping positions. Generally, it can also relieve tension you feel on your shoulders, back, or hips as you sleep because of its stable support.

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Why You Need to Pick the DreamCloud Mattress

Go on cloud nine with what the DreamCloud mattress provides with its soothing features. It consists of 5 layers with the following materials from top to bottom:

  • A quilted cashmere cover and foam
  • 1.5 inches of breathable memory foam (gel-infused)
  • Polyfoam support layer
  • Pocketed coil support
  • High-density polyfoam as the foundation layer.

Combine all these layers together and the DreamCloud reaches 15 inches in height for your mattress.

It Is Like Sleeping on a Cloud!

All of this provides medium-firm comfort and supports any back distress you felt before on other mattresses. The soft contours of a DreamCloud mattress bring a similar feeling to a hug when you get comfortable sleeping on it.

To add to this, the gel-infused memory foam has a unique cooling feature that can solve the problem for sweaty sleepers. If you’re a hot sleeper, this mattress is ideal for your needs because its cooling touch will accompany you through the whole night.

The coils close to the bottom layer are there to provide better airflow at the mattress, effectively making it more breathable. Airflow helps the mattress’s durability and allows this dream mattress remain firmer more than memory foam mattresses.

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Ideal for All Types!

It satisfies the sleeping conditions of all kinds of sleepers–side sleepers, back sleepers, and stomach sleepers. Regardless of of how you sleep, you can adapt to your new hybrid bed effortlessly.

The mattress was tested for different kinds of sleepers. It demonstrates that the medium-firm texture delivers in quality.

Testing the DreamCloud’s Quality

First question you should ask yourself when you buy a bed is what will match your needs. The answer is simply by checking what are the different facets of a mattress and if it is worth your money.

Luckily, all of this has been narrowed down in a list so you can check in what ways the bed can be suitable for your needs. Here are various ways to test what facets it can or cannot satisfy:

Pressure Relief

Memory Foam tends to feel too soft, but with DreamCloud, the support stems from the multiple layers within the hybrid mattress. DreamCloud mattresses demonstrate that it helps relieve aches and pains people face because of its pressure relief balance.

Due to its medium-firm relaxation, it’s able to deliver the right amount of support required for anybody who has back issues or aching in their sleep. Some tests show that it doesn’t only help with back muscles, but shoulders and buttocks also.

Motion Transfer

This aspect is vital, especially when you are sharing a bed with someone else. Motion transfer essentially checks if you can sense the other person moves around in their sleep or gets out of bed.

When it comes to a DreamCloud mattress, it utilizes the coils’ aid in maintaining a sturdy foundation when you lie or sit down. It establishes a balance that will be useful for couples who tend to move frequently in their bed so they won’t feel a disturbance when they sleep.

Edge Support

If you don’t like the sinking feeling from very soft memory foam beds, then you will prefer the edge support from this bed. The thick coils and extra memory foam acts as your support when you sleep and when you awaken.

The thick coils located in the fourth layer give the mattress its sturdy feel, so when you sit on the edge, it won’t sink too deep. You won’t have to worry about slipping over the bed easily, and you can sit comfortably on any part of this DreamCloud bed.

Temperature Regulation

Every now and then, some sleepers experience feeling too hot when they go to sleep. With the gel-infused memory foam layer, you can feel a cooling sensation effuse out while you sleep.

DreamCloud’s cashmere top protects you from any excess heat you might feel at night. Cashmere is known for its temperature regulating properties, and that means it can be flexible in providing comfort.

Due to the coil placements, the mattress also allows better air flow. The warmth quickly disperses through the coils in the bed and adds to the cooling for hot sleepers.

Off-Gassing

When you receive a new memory foam mattress, you might notice there is a slight stench emitting from it. This is very common among mattresses. Opening the DreamCloud mattress might exude a small smell from the VOCs inside.

The simplest way to get rid of the smell is by airing it out in a ventilated room. This process will take a few days until the odor completely dissipates. Using this method, your DreamCloud mattress will be odor-free, and you rest effortlessly.

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Other Perks of Purchasing a DreamCloud Mattress

Along with the wonderful quality, the DreamCloud mattress comes with exceptional customer service to guarantee satisfaction in your purchase.

You can avail of the following services and understand what other perks it comes with before buying it!

365-Day Trial

Among of the unique benefits you can avail when you purchase a DreamCloud bed is its 365-day trial. This means once you purchase it, you can try it out for a year and see if it suits your sleeping needs.

The trial starts 30 days after you get your mattress. It takes some time for people to get used to a new mattress, and they took that into consideration. Once the 30 days are over, then the 365-day trial will start.

A refund is provided only during this trial period. If it doesn’t match what you’re searching for and you decide to return it within the guarantee, you will be refunded in full.

White Glove Service

Purchasing a DreamCloud mattress allows you to use the White Glove Service. This ensures safe package delivery to your front door.

The White Glove Service also assists in establishing your new mattress and removing your old one out of your home. Picking this service is completely optional once you make your purchase.

Lifetime Warranty

Another benefit of purchasing it’s availing its lifetime warranty. The guarantee grants you the choice to replace your mattress at any given time with a new DreamCloud mattress.

Any damage found on your old mattress lets you replace it for free for the first ten years after purchase. The succeeding years come with a fee whenever you decide to replace them.

The DreamCloud Premier Mattress

Not only is there the DreamCloud Luxury Hybrid mattress, but there’s also an updated version you can buy called the DreamCloud Premier mattress.

DreamCloud Premier maintains the high-quality hybrid material the first has. The difference is that this one is created for people who would prefer a softer version of the Luxury Hybrid. People who prefer a soft mattress to soothe any aches on their sides is highly recommended to try out the DreamCloud Premier mattress.

The quality has significantly increased to accommodate others who prefer a softer bed, so it’ll be a bit more expensive. Extra layers of comfortable premium materials are added to this luxurious mattress. It still preserves the traits that people loved from the original.

So make your dreams come true when you buy and sleep on a DreamCloud mattress!

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Frequently Asked Questions

What is the DreamCloud mattress?

The DreamCloud mattress is a hybrid mattress fit for anybody who faces sleeping problems with their old bed. It has a combination of non-toxic polyfoam and supportive coil center in 5 layers.

What’s it made out of?

There are five layers that make up the DreamCloud mattress. This includes non-toxic polyfoam, gel-infused cooling memory foam, sturdy coils, and extra padded foam for improved support.

The DreamCloud Premier mattress features comparable quality but with additional comfort layers to bring more soft relaxation in your sleep.

What are the payment methods?

DreamCloud accepts various kinds of payment methods. You can use American Express, Visa, Mastercard, and Discover. They also accept funding via Affirm and Splitit.

What size does the DreamCloud mattress come in?

Luckily, you can purchase the DreamCloud mattress in any size! You can find it in the following dimensions:

  • Twin
  • Twin XL
  • Full
  • Queen
  • King
  • California King.

This applies to both the DreamCloud Luxury Hybrid and the DreamCloud Premier mattresses.

What’s the lowest/highest price range?

The lowest price begins at $899 for a twin-size mattress. The maximum cost reaches $1,399 for a California King-sized bed.

How much does it weigh?

Weight varies depending on the following mattress sizes:

  • Twin – 45 lbs
  • Twin XL – 67 lbs
  • Full – 86 lbs
  • Queen – 99 lbs
  • King – 123 lbs
  • California King – 123 pounds.

What is the adjustment period to get a DreamCloud mattress?

It takes roughly up to 30 days to adjust to your new mattress. This isn’t included in the 365-day trial.

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